Pro Desk: Customer Success & Sales

The Home Depot; Sheridan (WY); On-site; USD 35,000 - 52,000; Full time

Job summary

A leading home improvement retailer is seeking full-time Pro Customer Service/Sales Team members to enhance the experience for professional customers such as contractors and property owners. The role involves driving sales through exceptional service, product expertise, and proactive relationship management. Candidates should possess strong customer service skills and be able to work collaboratively to meet monthly sales goals. Bilingual communication may be required at some locations, varying by customer needs.

Qualifications

• Ability to effectively communicate and assist professional customers.
• Proven track record in driving sales and meeting goals.
• Experience in customer service, especially in a retail environment.

Responsibilities

• Deliver exceptional service to Pro customers.
• Support every stage of the Pro customer journey.
• Drive sales by leveraging product knowledge and recommendations.
• Collaborate with team members to maintain a safe environment.

Skills

Bilingual communication skills

Customer service expertise

Sales proficiency

Product knowledge

Job description

A leading home improvement retailer is seeking full-time Pro Customer Service/Sales Team members to enhance the experience for professional customers such as contractors and property owners. The role involves driving sales through exceptional service, product expertise, and proactive relationship management. Candidates should possess strong customer service skills and be able to work collaboratively to meet monthly sales goals. Bilingual communication may be required at some locations, varying by customer needs.