Pro Desk: Customer Service & Sales Specialist

The Home Depot; Paterson (NJ); On-site; USD 36,000 - 48,000; Full time

Job summary

A leading home improvement retailer is seeking Pro Customer Service/Sales Team members to enhance the experience for professional customers such as contractors and property owners. Responsibilities include assisting customers, driving sales through expert product knowledge, and collaborating with the team to ensure a safe and organized workspace. Candidates should have strong communication skills and may benefit from bilingual abilities, depending on location. This role supports store performance goals through effective customer service and relationships.

Qualifications

• Experience in customer service is preferred.
• Ability to work collaboratively in a team environment.
• Strong communication skills to interact with Pro customers.

Responsibilities

• Assist Pro customers at the Pro Desk and during order fulfillment.
• Drive sales by leveraging product knowledge and recommendations.
• Maintain a clean and organized work environment.

Skills

Bilingual communication skills

Customer relationship management

Sales expertise

Product knowledge

Job description

A leading home improvement retailer is seeking Pro Customer Service/Sales Team members to enhance the experience for professional customers such as contractors and property owners. Responsibilities include assisting customers, driving sales through expert product knowledge, and collaborating with the team to ensure a safe and organized workspace. Candidates should have strong communication skills and may benefit from bilingual abilities, depending on location. This role supports store performance goals through effective customer service and relationships.