Pro Desk: Customer Service & Sales Expert

The Home Depot; Tewksbury (MA); On-site; USD 35,000 - 50,000; Full time

Job summary

A home improvement retailer is seeking a dedicated Pro Customer Service/Sales Team member to provide exceptional service to professional customers, including contractors and property owners. The role involves assisting at the Pro Desk, managing deliveries, and offering knowledgeable product recommendations, all while achieving monthly sales goals. Strong interpersonal skills and product expertise are vital. Bilingual communication is preferred depending on location needs. Join a team committed to delivering outstanding customer experiences.

Qualifications

• Must be able to assist at the Pro Desk and manage deliveries.
• Excellent customer service skills required.
• Ability to build professional relationships with customers.

Responsibilities

• Assist customers at the Pro Desk and process orders.
• Provide expert product recommendations to customers.
• Collaborate with team members to maintain store cleanliness.

Skills

Proactive sales skills

Bilingual communication

Product knowledge

Job description

A home improvement retailer is seeking a dedicated Pro Customer Service/Sales Team member to provide exceptional service to professional customers, including contractors and property owners. The role involves assisting at the Pro Desk, managing deliveries, and offering knowledgeable product recommendations, all while achieving monthly sales goals. Strong interpersonal skills and product expertise are vital. Bilingual communication is preferred depending on location needs. Join a team committed to delivering outstanding customer experiences.