Pro Desk: Customer Service & Sales Specialist

The Home Depot; East Lake-Orient Park (FL); On-site; USD 21,000 - 30,000; Full time

Job summary

A major home improvement retailer is seeking dedicated individuals for the Pro Customer Service/Sales team, focusing on delivering exceptional service to contractors, property owners, and commercial clients. Team members will support every stage of the customer journey with tailored solutions and product expertise, while collaborating to maintain a clean and organized environment. Candidates should demonstrate strong product knowledge and sales abilities, with a focus on meeting sales goals and ensuring customer satisfaction. Bilingual skills may be a plus depending on location.

Qualifications

• Ability to understand and recommend products based on customer needs.
• Proficiency in maintaining professionalism in diverse customer interactions.

Responsibilities

• Deliver exceptional service to professional customers.
• Support sales goals and metrics.
• Maintain store safety and cleanliness.

Skills

Product knowledge

Sales techniques

Customer relationship management

Bilingual communication

Job description

A major home improvement retailer is seeking dedicated individuals for the Pro Customer Service/Sales team, focusing on delivering exceptional service to contractors, property owners, and commercial clients. Team members will support every stage of the customer journey with tailored solutions and product expertise, while collaborating to maintain a clean and organized environment. Candidates should demonstrate strong product knowledge and sales abilities, with a focus on meeting sales goals and ensuring customer satisfaction. Bilingual skills may be a plus depending on location.