Pro Customer Service & Sales Specialist

The Home Depot; Palatine (IL); On-site; USD 35,000 - 52,000; Full time

Job summary

The Home Depot Pro Customer Service/Sales Team is dedicated to delivering an exceptional experience for professional customers, including contractors, property owners, and commercial clients. The team supports every stage of the Pro customer journey, from efficient order fulfillment and safe loading to expert product recommendations and tailored delivery solutions.

Pro Customer Service/Sales Team members are expected to meet monthly sales goals and other metrics to drive sales in the store.

Responsibilities

• Provide expert product recommendations to professional customers such as contractors, property owners, and commercial clients.
• Assist at the Pro Desk, loading materials, and supporting deliveries as needed.
• Meet monthly sales goals and other metrics to drive sales in the store.
• Collaborate with team to maintain a clean, organized, and safe environment.
• Monitor inventory and communicate Home Depot’s advantages over competitors.
• Resolve delivery issues and support tailored delivery solutions.

Job description

The Home Depot Pro Customer Service/Sales Team is dedicated to delivering an exceptional experience for professional customers, including contractors, property owners, and commercial clients. The team supports every stage of the Pro customer journey, from efficient order fulfillment and safe loading to expert product recommendations and tailored delivery solutions.

Pro Customer Service/Sales Team members are expected to meet monthly sales goals and other metrics to drive sales in the store.