Pro Customer Service & Sales Specialist

The Home Depot; Claymont (DE); On-site; USD 45,000 - 65,000; Full time

Job summary

The Home Depot Pro Customer Service/Sales Team delivers an exceptional experience for professional customers, including contractors, property owners, and commercial clients. The team supports every stage of the Pro customer journey—from efficient order fulfillment and safe loading to expert product recommendations and tailored delivery solutions.

Team members build professional relationships, proactively drive sales through product knowledge and loyalty programs, and meet monthly sales goals.

Qualifications

• Support order fulfillment and safe loading throughout the pro journey.
• Provide tailored delivery solutions and expert product recommendations to Pro customers.
• Meet monthly sales goals and other metrics to drive store sales.

Responsibilities

• Assist at the Pro Desk to help customers and manage inquiries.
• Load materials and manage deliveries for Pro customers.
• Offer specialized paint and product knowledge to Pro customers.

Skills

Customer service

Sales

Product knowledge

Bilingual communications

Job description

The Home Depot Pro Customer Service/Sales Team delivers an exceptional experience for professional customers, including contractors, property owners, and commercial clients. The team supports every stage of the Pro customer journey—from efficient order fulfillment and safe loading to expert product recommendations and tailored delivery solutions.

Team members build professional relationships, proactively drive sales through product knowledge and loyalty programs, and meet monthly sales goals.