Pro Customer Service & Sales Specialist

Home Depot; South Canton (GA); On-site; USD 21,000 - 28,000; Full time

Job summary

The Home Depot Pro Customer Service/Sales Team is focused on delivering an exceptional experience for professional customers, including contractors, property owners, and commercial clients. The team supports every stage of the Pro customer journey, from efficient order fulfillment and tailored delivery solutions.

Pro Customer Service/Sales Team members build and maintain professional relationships with Pro customers, proactively drive sales by leveraging product knowledge, loyalty programs, and

Qualifications

• Ability to meet monthly sales goals and store metrics.
• Experience delivering excellent customer service to professional customers.
• Ability to assist at Pro Desk, manage deliveries, and offer product knowledge.
• Ability to work in a clean, organized, and safe environment.

Responsibilities

• Support Pro Customer Service/Sales team with order fulfillment and loading.
• Provide tailored product recommendations and delivery solutions.
• Collaborate with team to monitor inventory and resolve delivery issues.
• Maintain safety standards and uphold Home Depot's customer service values.

Job description

The Home Depot Pro Customer Service/Sales Team is focused on delivering an exceptional experience for professional customers, including contractors, property owners, and commercial clients. The team supports every stage of the Pro customer journey, from efficient order fulfillment and tailored delivery solutions.

Pro Customer Service/Sales Team members build and maintain professional relationships with Pro customers, proactively drive sales by leveraging product knowledge, loyalty programs, and