Pro Customer Service & Sales Specialist

Home Depot; Bee Cave (TX); On-site; USD 42,000 - 64,000; Full time

Job summary

The Home Depot Pro Customer Service/Sales Team is dedicated to delivering an exceptional experience for professional customers, including contractors, property owners, and commercial clients. The team supports every stage of the Pro customer journey, from efficient order fulfillment and safe loading to expert product recommendations and tailored delivery solutions.

Pro Customer Service/Sales Team members are expected to meet monthly sales goals and other metrics to drive sales in the store.

Qualifications

• Experience in retail or customer service preferred.
• Bilingual communications skills may be preferred at certain locations; language varies based on customer need.

Responsibilities

• Assist Pro customers with order fulfillment, loading, and deliveries.
• Provide expert product recommendations and tailored delivery solutions.
• Maintain a clean, organized, and safe store environment.

Job description

The Home Depot Pro Customer Service/Sales Team is dedicated to delivering an exceptional experience for professional customers, including contractors, property owners, and commercial clients. The team supports every stage of the Pro customer journey, from efficient order fulfillment and safe loading to expert product recommendations and tailored delivery solutions.

Pro Customer Service/Sales Team members are expected to meet monthly sales goals and other metrics to drive sales in the store.