Pro Customer Service & Sales Specialist

The Home Depot; Hilliard (OH); On-site; USD 32,000 - 52,000; Full time

Job summary

The Home Depot Pro Customer Service/Sales Team is dedicated to delivering an exceptional experience for professional customers, including contractors, property owners, and commercial clients. The team supports every stage of the Pro customer journey, from efficient order fulfillment and safe loading to expert product recommendations and tailored delivery solutions.

Pro Customer Service/Sales Team members build and maintain professional relationships with Pro customers, proactively drive sales by

Responsibilities

• Deliver an exceptional experience for professional customers including contractors, property owners, and commercial clients.
• Support every stage of the Pro customer journey from order fulfillment and loading to tailored delivery solutions.
• Build and maintain professional relationships, proactively drive sales with product knowledge, loyalty programs and tailored recommendations.
• Provide outstanding service based on unique project needs and resolve delivery issues while maintaining store safety and organization.

Job description

The Home Depot Pro Customer Service/Sales Team is dedicated to delivering an exceptional experience for professional customers, including contractors, property owners, and commercial clients. The team supports every stage of the Pro customer journey, from efficient order fulfillment and safe loading to expert product recommendations and tailored delivery solutions.

Pro Customer Service/Sales Team members build and maintain professional relationships with Pro customers, proactively drive sales by