Pro Customer Service & Sales Specialist

The Home Depot, Inc.

Oxford (MA)

On-site

USD 24,000 - 27,000

Full time

14 days+

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Job summary

The Home Depot Pro Customer Service/Sales Team delivers an exceptional experience to professional customers, including contractors and commercial clients. Team members support every stage of the Pro journey with order fulfillment, loading, product recommendations, and tailored delivery solutions.

The role emphasizes building pro relationships and meeting sales goals through knowledge and service excellence.

Responsibilities

  • Provide exceptional service to Pro customers across the store
  • Assist at the Pro Desk, loading materials, and coordinating deliveries
  • Recommend products and tailored solutions to meet contractor and commercial needs
  • Help drive in-store sales and meet monthly targets and other performance metrics

Skills

Customer service
Sales

Job description

The Home Depot Pro Customer Service/Sales Team delivers an exceptional experience to professional customers, including contractors and commercial clients. Team members support every stage of the Pro journey with order fulfillment, loading, product recommendations, and tailored delivery solutions.

The role emphasizes building pro relationships and meeting sales goals through knowledge and service excellence.

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