Pro Customer Service & Sales Specialist

The Home Depot; Dothan (AL); On-site; USD 32,000 - 42,000; Full time

Job summary

The Home Depot Pro Customer Service/Sales Team provides dedicated support for professional customers, including contractors, property owners, and commercial clients. The role focuses on order fulfillment, safe loading, tailored delivery solutions, and expert product recommendations to help Pro customers complete their projects.

Team members build professional relationships, proactively drive sales through product knowledge and loyalty programs, and meet monthly sales metrics while maintaining a

Qualifications

• Strong customer service and interpersonal skills.
• Ability to meet monthly sales goals and metrics.
• Knowledge of products to provide tailored recommendations.

Responsibilities

• Assist at the Pro Desk, fulfill orders, and load materials.
• Manage deliveries and resolve issues to ensure Pro customer satisfaction.
• Build and maintain professional relationships with Pro customers and loyalty program participants.

Skills

Customer service

Sales

Product knowledge

Bilingual (preferred)

Job description

The Home Depot Pro Customer Service/Sales Team provides dedicated support for professional customers, including contractors, property owners, and commercial clients. The role focuses on order fulfillment, safe loading, tailored delivery solutions, and expert product recommendations to help Pro customers complete their projects.

Team members build professional relationships, proactively drive sales through product knowledge and loyalty programs, and meet monthly sales metrics while maintaining a