Pro Customer Service & Sales Specialist

The Home Depot; Cerritos (CA); On-site; USD 42,000 - 52,000; Full time

Job summary

The Home Depot Pro Customer Service/Sales Team is committed to delivering an exceptional experience for professional customers, including contractors and commercial clients. The team supports every stage of the Pro customer journey, from efficient order fulfillment and safe loading to tailored delivery solutions and expert product recommendations.

Pro Customer Service/Sales Team members are expected to meet monthly sales goals while collaborating to maintain a clean, organized, and safe store

Responsibilities

• Meet monthly sales goals and other metrics to drive sales in the store.
• Assist Pro customers at the Pro Desk, with order fulfillment, loading, delivery coordination, and product recommendations.
• Maintain a clean, organized, and safe store environment and resolve delivery issues.

Job description

The Home Depot Pro Customer Service/Sales Team is committed to delivering an exceptional experience for professional customers, including contractors and commercial clients. The team supports every stage of the Pro customer journey, from efficient order fulfillment and safe loading to tailored delivery solutions and expert product recommendations.

Pro Customer Service/Sales Team members are expected to meet monthly sales goals while collaborating to maintain a clean, organized, and safe store