Pro Customer Service & Sales Specialist

The Home Depot; Paramount (CA); Vor Ort; USD 22.000 - 30.000; Vollzeit

Zusammenfassung

The Home Depot Pro Customer Service/Sales Team is dedicated to delivering an exceptional experience for professional customers, including contractors, property owners, and commercial clients. The team supports every stage of the Pro customer journey, from efficient order fulfillment and safe loading to expert product recommendations and tailored delivery solutions.

Pro Customer Service/Sales Team members build and maintain professional relationships with Pro customers, proactively drive sales by

Qualifikationen

• Experience delivering exceptional customer service to professional clients.
• Ability to drive sales through product knowledge and tailored recommendations.
• Comfort with coordinating deliveries and order fulfillment for Pro customers.
• Willingness to communicate in multiple languages where needed.

Aufgaben

• Assist Pro customers at the desk, load materials, and manage deliveries.
• Provide expert product recommendations and loyalty program guidance.
• Support achievement of monthly sales goals and related metrics.
• Maintain a clean, organized, and safe store environment.
• Resolve delivery issues and communicate advantages over competitors.

Kenntnisse

Customer service

Sales

Product knowledge

Delivery solutions

Bilingual communication

Jobbeschreibung

The Home Depot Pro Customer Service/Sales Team is dedicated to delivering an exceptional experience for professional customers, including contractors, property owners, and commercial clients. The team supports every stage of the Pro customer journey, from efficient order fulfillment and safe loading to expert product recommendations and tailored delivery solutions.

Pro Customer Service/Sales Team members build and maintain professional relationships with Pro customers, proactively drive sales by