Pro Customer Service & Sales Specialist

The Home Depot

North Olmsted (OH)

On-site

USD 18,000 - 25,000

Full time

14 days+

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Job summary

The Home Depot Pro Customer Service/Sales Team delivers exceptional service to professional customers, contractors, and commercial clients, supporting every stage of the Pro journey from order fulfillment to tailored delivery solutions.

Team members build relationships, drive sales through product knowledge and loyalty programs, and provide tailored recommendations while ensuring safety and accuracy in every interaction.

Qualifications

Experience delivering outstanding customer service in a fast-paced retail or professional-services setting.
Ability to drive sales through product knowledge and effective recommendations.
Comfort working with Pro customers, contractors, and commercial clients.

Responsibilities

Assist Pro Desk customers with orders, product questions, and referrals.
Process orders, manage deliveries, and coordinate loading when needed.
Maintain a clean, safe, and organized workspace while meeting store goals.

Skills

Customer service

Sales

Bilingual preference

Job description

Team members build relationships, drive sales through product knowledge and loyalty programs, and provide tailored recommendations while ensuring safety and accuracy in every interaction.

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