Pro Customer Service & Sales Specialist

The Home Depot; Santa Ana (CA); Sur place; USD 18 000 - 24 000; Plein temps

Résumé du poste

The Home Depot Pro Customer Service/Sales Team is dedicated to delivering an exceptional experience for professional customers, including contractors, property owners, and commercial clients. The team supports every stage of the Pro customer journey, from efficient order fulfillment and safe loading to expert product recommendations and tailored delivery solutions.

Pro Customer Service/Sales Team members build and maintain professional relationships with Pro customers, proactively drive sales by

Qualifications

• Pro Customer Service/Sales role focusing on Pro customers.
• Meet monthly sales goals and other metrics.
• Collaborate with team to resolve delivery issues and maintain safety.

Responsabilités

• Assist at the Pro Desk to support professional customers.
• Load materials and prepare orders for delivery.
• Manage deliveries and communicate delivery timelines to Pro customers.
• Provide specialized paint and product knowledge when advising customers.

Connaissances

Bilingual communications

Description du poste

The Home Depot Pro Customer Service/Sales Team is dedicated to delivering an exceptional experience for professional customers, including contractors, property owners, and commercial clients. The team supports every stage of the Pro customer journey, from efficient order fulfillment and safe loading to expert product recommendations and tailored delivery solutions.

Pro Customer Service/Sales Team members build and maintain professional relationships with Pro customers, proactively drive sales by