Pro Customer Service & Sales Specialist

Home Depot; Broomall (PA); On-site; USD 32,000 - 42,000; Full time

Job summary

The Home Depot Pro Customer Service/Sales Team is dedicated to delivering an exceptional experience for professional customers, including contractors, property owners, and commercial clients. The team supports every stage of the Pro customer journey, from efficient order fulfillment and safe loading to expert product recommendations and tailored delivery solutions.

Pro Customer Service/Sales Team members build and maintain professional relationships, proactively drive sales, and meet monthly

Qualifications

• Experience delivering strong customer service and helping customers in a retail environment.
• Ability to promote products, meet sales goals, and work with loyalty programs.
• Excellent communication and teamwork for store operations and deliveries.

Responsibilities

• Assist Pro customers at the desk and on the floor with product knowledge.
• Support order fulfillment, loading, and delivery coordination.
• Contribute to a clean, safe store environment and meet monthly sales targets.

Skills

Customer service

Sales

Bilingual communications

Job description

The Home Depot Pro Customer Service/Sales Team is dedicated to delivering an exceptional experience for professional customers, including contractors, property owners, and commercial clients. The team supports every stage of the Pro customer journey, from efficient order fulfillment and safe loading to expert product recommendations and tailored delivery solutions.

Pro Customer Service/Sales Team members build and maintain professional relationships, proactively drive sales, and meet monthly