Pro Customer Service & Sales Specialist

The Home Depot; Maryville (TN); On-site; USD 42,000 - 64,000; Full time

Job summary

The Home Depot Pro Customer Service/Sales Team is dedicated to delivering an exceptional experience for professional customers, including contractors, property owners, and commercial clients. The team supports every stage of the Pro customer journey, from efficient order fulfillment and safe loading to expert product recommendations and tailored delivery solutions.

Pro Customer Service/Sales Team members build and maintain professional relationships with Pro customers, proactively drive sales by

Qualifications

• Meet monthly sales goals and other metrics.
• Assist at the Pro Desk, load materials, manage deliveries.
• Provide specialized paint and product knowledge.

Responsibilities

• Support professional customers with order fulfillment and tailored delivery solutions.
• Proactively drive sales using product knowledge and loyalty programs.
• Maintain a clean, organized, and safe store environment.

Job description

The Home Depot Pro Customer Service/Sales Team is dedicated to delivering an exceptional experience for professional customers, including contractors, property owners, and commercial clients. The team supports every stage of the Pro customer journey, from efficient order fulfillment and safe loading to expert product recommendations and tailored delivery solutions.

Pro Customer Service/Sales Team members build and maintain professional relationships with Pro customers, proactively drive sales by