Pro Customer Service & Sales Specialist

The Home Depot; Overland Park (KS); On-site; USD 32,000 - 52,000; Full time

Job summary

The Home Depot Pro Customer Service/Sales Team is dedicated to delivering an exceptional experience for professional customers, including contractors, property owners, and commercial clients. The team supports every stage of the Pro customer journey, from efficient order fulfillment and safe loading to expert product recommendations and tailored delivery solutions.

Pro Customer Service/Sales Team members are expected to meet monthly sales goals and other metrics, while collaborating to maintain

Qualifications

• Experience in customer service or sales is preferred.
• Ability to meet monthly sales goals and other performance metrics.

Responsibilities

• Assist at the Pro Desk and help customers with product recommendations.
• Support loading materials and managing deliveries to Pro customers.
• Provide specialized paint and product knowledge to drive sales and loyalty program participation.
• Build and maintain professional relationships with Pro customers and communicate Home Depot advantages.

Skills

Customer service

Bilingual communications

Job description

The Home Depot Pro Customer Service/Sales Team is dedicated to delivering an exceptional experience for professional customers, including contractors, property owners, and commercial clients. The team supports every stage of the Pro customer journey, from efficient order fulfillment and safe loading to expert product recommendations and tailored delivery solutions.

Pro Customer Service/Sales Team members are expected to meet monthly sales goals and other metrics, while collaborating to maintain