Pro Customer Service/Sales

The Home Depot; Yuba City (CA); Presencial; USD 40.000 - 60.000; Jornada completa

Descripción de la vacante

A leading home improvement retailer is seeking a Pro Customer Service Sales representative in Yuba City, CA. This role involves delivering exceptional service to professional customers, supporting order fulfillment, and driving sales goals. Team collaboration and product knowledge are critical for ensuring customer project success. Candidates with bilingual communication skills may be preferred to cater to diverse client needs. Joining this dynamic team offers an opportunity to enhance customer experience and achieve personal sales targets.

Formación

• Proficient in customer service with a focus on professional clients.
• Able to collaborate effectively within a team environment.
• Bilingual communication skills may be preferred based on customer needs.

Responsabilidades

• Deliver exceptional service to Pro customers, including contractors and property owners.
• Support efficient order fulfillment and provide expert product recommendations.
• Drive sales initiatives and monitor inventory to meet store goals.

Descripción del empleo

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Job Description

The Home Depot Pro Customer Service/Sales Team is dedicated to delivering an exceptional experience for professional customers, including contractors, property owners, and commercial clients. The team supports every stage of the Pro customer journey, from efficient order fulfillment and safe loading to expert product recommendations and tailored delivery solutions. Pro Customer Service/Sales Team members build and maintain professional relationships with Pro customers, proactively drive sales by leveraging product knowledge, loyalty programs, and tailored recommendations, while providing outstanding service based on unique project needs. Pro Customer Service/Sales Team members are expected to meet monthly sales goals and other metrics to drive sales in the store. Whether assisting at the Pro Desk, loading materials, managing deliveries, or offering specialized paint and product knowledge, the team helps ensure every Pro customer’s project is a success. Collaboration is key, with team members working together to maintain a clean, organized, and safe environment, resolve delivery issues, and communicate Home Depot’s advantages over competitors. The Pro Customer Service/Sales Team supports store goals by monitoring inventory, executing sales initiatives, and upholding the highest standards of customer service and safety. Bilingual communications skills may be preferred at certain locations; specific language varies based on customer need.

Seniority level

• Not Applicable

Employment type

• Full-time

Job function

• Other
• Consumer Services

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