Pro Customer Service/Sales

The Home Depot; Benton (AR); On-site; USD 35,000 - 52,000; Full time

Job summary

A leading home improvement retailer in Benton, Arkansas is seeking a Pro Customer Service Sales representative to provide outstanding support for professional customers. The role involves driving sales through product knowledge, maintaining customer relationships, and ensuring project success with effective communication and teamwork. Ideal candidates will possess strong customer service skills, be sales-focused, and may benefit from bilingual abilities. This position is full-time with growth opportunities in a dynamic environment.

Qualifications

• Strong product knowledge to assist customers with their projects.
• Experience in managing customer relationships and sales goals.
• Ability to communicate effectively in English and possibly other languages.

Responsibilities

• Deliver exceptional service and support to Pro customers.
• Meet monthly sales goals based on tailored recommendations.
• Collaborate with team members to ensure a clean and organized work environment.

Skills

Product knowledge

Customer relationship management

Bilingual communication

Job description

Join to apply for the Pro Customer Service Sales role at The Home Depot

The Home Depot Pro Customer Service/Sales Team is dedicated to delivering an exceptional experience for professional customers, including contractors, property owners, and commercial clients. The team supports every stage of the Pro customer journey, from efficient order fulfillment and safe loading to expert product recommendations and tailored delivery solutions. Pro Customer Service/Sales Team members build and maintain professional relationships with Pro customers, proactively drive sales by leveraging product knowledge, loyalty programs, and tailored recommendations, while providing outstanding service based on unique project needs. Pro Customer Service/Sales Team members are expected to meet monthly sales goals and other metrics to drive sales in the store. Whether assisting at the Pro Desk, loading materials, managing deliveries, or offering specialized paint and product knowledge, the team helps ensure every Pro customer’s project is a success. Collaboration is key, with team members working together to maintain a clean, organized, and safe environment, resolve delivery issues, and communicate Home Depot’s advantages over competitors. The Pro Customer Service/Sales Team supports store goals by monitoring inventory, executing sales initiatives, and upholding the highest standards of customer service and safety. Bilingual communications skills may be preferred at certain locations; specific language varies based on customer need.

Seniority level

Not Applicable

Employment type

Full-time

Job function

Other

Industries

Consumer Services

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