Pro Customer Service/Sales

Home Depot; Cartersville (GA); Presencial; USD 17.000 - 25.000; Jornada completa

Descripción de la vacante

A leading home improvement retailer in Cartersville, GA, seeks a Pro Customer Service/Sales Team member to provide exceptional service to professional customers. This role involves building relationships, driving sales through product knowledge, and ensuring customer satisfaction. Team members collaborate to manage inventory and uphold high service standards. Ideal candidates possess strong customer service skills and are able to thrive in a team-oriented environment. Bilingual skills may be preferred based on customer needs.

Formación

• Excellent customer service skills focused on professional clients.
• Ability to work collaboratively within a team environment.
• Proficiency in product knowledge and sales techniques.

Responsabilidades

• Deliver exceptional service to professional customers.
• Proactively drive sales by leveraging product knowledge.
• Support team goals by managing inventory and executing sales initiatives.

Descripción del empleo

Job Description

The Home Depot Pro Customer Service/Sales Team is dedicated to delivering an exceptional experience for professional customers, including contractors, property owners, and commercial clients. The team supports every stage of the Pro customer journey, from efficient order fulfillment and safe loading to expert product recommendations and tailored delivery solutions. Pro Customer Service/Sales Team members build and maintain professional relationships with Pro customers, proactively drive sales by leveraging product knowledge, loyalty programs, and tailored recommendations, while providing outstanding service based on unique project needs. Pro Customer Service/Sales Team members are expected to meet monthly sales goals and other metrics to drive sales in the store. Whether assisting at the Pro Desk, loading materials, managing deliveries, or offering specialized paint and product knowledge, the team helps ensure every Pro customer’s project is a success. Collaboration is key, with team members working together to maintain a clean, organized, and safe environment, resolve delivery issues, and communicate Home Depot’s advantages over competitors. The Pro Customer Service/Sales Team supports store goals by monitoring inventory, executing sales initiatives, and upholding the highest standards of customer service and safety. Bilingual communications skills may be preferred at certain locations; specific language varies based on customer need.

City

CARTERSVILLE

State

GA

Auto req ID_BR

156084BR

Job Type

Pro Customer Service/Sales

Auto req ID

300043554