Pro Customer Service/Sales

Home Depot; Dalton (GA); On-site; USD 17,000 - 23,000; Full time

Job summary

A major retail company in Dalton, Georgia, is seeking a Pro Customer Service/Sales representative to deliver exceptional service to professional customers like contractors and property owners. The role involves supporting customers through the sales process, managing deliveries, and meeting sales goals. Ideal candidates will have strong product knowledge and experience in customer service, with the ability to build professional relationships. Bilingual communication skills may enhance service effectiveness. Join a collaborative team focused on customer success.

Qualifications

• Strong product knowledge and ability to make tailored recommendations.
• Experience in customer service and sales, particularly with contractors or commercial clients.
• Bilingual communication skills may be preferred.

Responsibilities

• Assist at the Pro Desk and manage deliveries.
• Drive monthly sales goals by leveraging product knowledge.
• Build and maintain relationships with Pro customers.

Job description

Job Description

The Home Depot Pro Customer Service/Sales Team is dedicated to delivering an exceptional experience for professional customers, including contractors, property owners, and commercial clients. The team supports every stage of the Pro customer journey, from efficient order fulfillment and safe loading to expert product recommendations and tailored delivery solutions. Pro Customer Service/Sales Team members build and maintain professional relationships with Pro customers, proactively drive sales by leveraging product knowledge, loyalty programs, and tailored recommendations, while providing outstanding service based on unique project needs. Pro Customer Service/Sales Team members are expected to meet monthly sales goals and other metrics to drive sales in the store. Whether assisting at the Pro Desk, loading materials, managing deliveries, or offering specialized paint and product knowledge, the team helps ensure every Pro customer’s project is a success. Collaboration is key, with team members working together to maintain a clean, organized, and safe environment, resolve delivery issues, and communicate Home Depot’s advantages over competitors. The Pro Customer Service/Sales Team supports store goals by monitoring inventory, executing sales initiatives, and upholding the highest standards of customer service and safety. Bilingual communications skills may be preferred at certain locations; specific language varies based on customer need.

City

DALTON

State

GA

Auto req ID_BR

156087BR

Job Type

Pro Customer Service/Sales

Auto req ID

300043557