Pro Customer Service/Sales

Home Depot; Snellville (GA); On-site; USD 19,000 - 29,000; Full time

Job summary

A leading home improvement retailer in Snellville is seeking Pro Customer Service/Sales Team members to deliver exceptional service to professional customers. The team is responsible for various tasks such as maintaining customer relationships, driving sales, assisting at the Pro Desk, and managing deliveries. Candidates should be proactive and able to collaborate effectively within the team to ensure customer satisfaction. Bilingual communication skills may be preferred depending on customer needs.

Qualifications

• Pro customers require strong service and product knowledge.
• Meet monthly sales goals and other metrics.
• Assist with order fulfillment, delivery coordination, and inventory monitoring.

Responsibilities

• Deliver exceptional service for professional customers.
• Maintain relationships and drive sales with Pro customers.
• Assist at the Pro Desk and manage deliveries.

Skills

Bilingual communications (preferred)

Product knowledge

Job description

Job Description

The Home Depot Pro Customer Service/Sales Team is dedicated to delivering an exceptional experience for professional customers, including contractors, property owners, and commercial clients. The team supports every stage of the Pro customer journey, from efficient order fulfillment and safe loading to expert product recommendations and tailored delivery solutions. Pro Customer Service/Sales Team members build and maintain professional relationships with Pro customers, proactively drive sales by leveraging product knowledge, loyalty programs, and tailored recommendations, while providing outstanding service based on unique project needs. Pro Customer Service/Sales Team members are expected to meet monthly sales goals and other metrics to drive sales in the store. Whether assisting at the Pro Desk, loading materials, managing deliveries, or offering specialized paint and product knowledge, the team helps ensure every Pro customer’s project is a success. Collaboration is key, with team members working together to maintain a clean, organized, and safe environment, resolve delivery issues, and communicate Home Depot’s advantages over competitors. The Pro Customer Service/Sales Team supports store goals by monitoring inventory, executing sales initiatives, and upholding the highest standards of customer service and safety. Bilingual communications skills may be preferred at certain locations; specific language varies based on customer need.

City

SNELLVILLE

State

GA

Auto req ID_BR

156093BR

Job Type

Pro Customer Service/Sales

Auto req ID

300043563