Pro Customer Service/Sales

Home Depot; Wenatchee (WA); On-site; USD 25,485 - 28,240; Full time

Benefits offered by this job

Paid vacation

Paid sick leave

Medical, dental, and vision benefits

401K with company match

Job summary

A major home improvement retailer is seeking Pro Customer Service/Sales Team members in Wenatchee, WA. Multiple roles are available including Pro Paint Sales Specialist and Pro Sales Associate, with competitive pay ranging from $18.50 to $20.50 per hour. Responsibilities include assisting Pro customers, driving sales, and providing exceptional service. This position offers various benefits, including paid vacation and medical coverage. Candidates are preferred to have strong product knowledge and customer service skills.

Qualifications

• Experience in customer service or sales preferred.
• Proven ability to build and maintain professional relationships.
• Ability to meet monthly sales goals.

Responsibilities

• Assist Pro customers with product recommendations.
• Drive sales by leveraging loyalty programs.
• Monitor inventory and execute sales initiatives.

Skills

Product knowledge

Sales skills

Customer service

Bilingual communication

Job description

Job Description

The Home Depot Pro Customer Service/Sales Team is dedicated to delivering an exceptional experience for professional customers, including contractors, property owners, and commercial clients. The team supports every stage of the Pro customer journey, from efficient order fulfillment and safe loading to expert product recommendations and tailored delivery solutions.

Pro Customer Service/Sales Team members build and maintain professional relationships with Pro customers, proactively drive sales by leveraging product knowledge, loyalty programs, and tailored recommendations, while providing outstanding service based on unique project needs. Members are expected to meet monthly sales goals and other metrics to drive sales in the store. Whether assisting at the Pro Desk, loading materials, managing deliveries, or offering specialized paint and product knowledge, the team helps ensure every Pro customer’s project is a success. Collaboration is key, with team members working together to maintain a clean, organized, and safe environment, resolve delivery issues, and communicate Home Depot’s advantages over competitors. The Pro Customer Service/Sales Team supports store goals by monitoring inventory, executing sales initiatives, and upholding the highest standards of customer service and safety. Bilingual communications skills may be preferred at certain locations; specific language varies based on customer need.

Position Types

• Pro Paint Sales Specialist - $20.50
• Pro Sales Associate - $19.50
• Pro Account Sales Associate - $20.50
• Pro Lot Loader - $18.50
• Pro Delivery Driver - $20.50

Benefits

The Home Depot offers various benefits as part of a total compensation package including paid vacation, paid sick leave, paid parental leave, six paid holidays, medical, dental, vision, tuition reimbursement, 401K with company match, ESPP, profit‑sharing bonuses, and other benefits. Benefits vary based on the associate’s salaried or hourly status and full‑time or part‑time status.

Vacation information: Salaried associates are eligible for 2 weeks of vacation in their first year; full‑time hourly associates receive 40 hours of paid vacation after 6 months; part‑time associates receive 20 hours after 6 months; temporary associates are not eligible.

Sick time information: Salary and temporary associates earn 1 hour of sick time for every 40 hours worked; full‑time associates earn 1 hour for every 40 hours or 4 hours per month, whichever is greater; part‑time associates earn 1 hour for every 40 hours or 2 hours per month, whichever is greater. Sick time for Seattle location uses 30‑hour increments.

Job Posting

Available positions may vary depending on business need. Pay is dependent on the position offered and market location, and may vary depending on the individual’s job‑related knowledge, skills, experience, and availability.

City

WENATCHEE

State

WA

Pay Range

$18.50 - $20.50