Pro Customer Service/Sales

Home Depot; Sequim (WA); On-site; USD 25,485 - 28,240; Full time

Benefits offered by this job

Paid vacation

Paid sick leave

Medical, dental, vision

401K with company match

Job summary

A leading home improvement retailer in Sequim seeks dedicated Pro Customer Service/Sales team members. The role involves delivering exceptional service to professional customers, including contractors and property owners. Team members are expected to drive sales by leveraging their product knowledge and maintaining organized operations. Additional responsibilities include assisting at the Pro Desk and managing deliveries. The position offers competitive pay between $18.50 - $20.50 and benefits such as paid vacations and medical coverage.

Qualifications

• Team members will assist customers with product recommendations.
• Proactively drive sales by leveraging product knowledge.
• Meeting monthly sales goals and metrics.

Responsibilities

• Deliver exceptional customer service to Pro customers.
• Manage deliveries and loading materials effectively.
• Collaborate with team members to resolve issues and maintain safety.

Skills

Bilingual communication skills

Job description

Job Description

Position Purpose: The Home Depot Pro Customer Service/Sales Team is dedicated to delivering an exceptional experience for professional customers, including contractors, property owners, and commercial clients. The team supports every stage of the Pro customer journey, from efficient order fulfillment and safe loading to expert product recommendations and tailored delivery solutions. Pro Customer Service/Sales Team members build and maintain professional relationships with Pro customers, proactively drive sales by leveraging product knowledge, loyalty programs, and tailored recommendations, while providing outstanding service based on unique project needs. Pro Customer Service/Sales Team members are expected to meet monthly sales goals and other metrics to drive sales in the store. Whether assisting at the Pro Desk, loading materials, managing deliveries, or offering specialized paint and product knowledge, the team helps ensure every Pro customer’s project is a success. Collaboration is key, with team members working together to maintain a clean, organized, and safe environment, resolve delivery issues, and communicate Home Depot’s advantages over competitors. The Pro Customer Service/Sales Team supports store goals by monitoring inventory, executing sales initiatives, and upholding the highest standards of customer service and safety. Bilingual communications skills may be preferred at certain locations; specific language varies based on customer need.

The Pro Customer Service/Sales position types may include:

• Pro Paint Sales Specialist - $20.50
• Pro Sales Associate - $19.50
• Pro Account Sales Associate - $20.50
• Pro Lot Loader: $18.50
• Pro Delivery Driver: $20.50

Benefits

• Paid vacation
• Paid sick leave
• Paid parental leave
• Six paid holidays
• Medical, dental, vision
• Tuition reimbursement
• 401K with company match
• ESPP
• Profit‑sharing bonuses

1 Salaried associates are eligible for 2 weeks of vacation in their first year; FT hourly will be eligible for 40 hours of paid vacation time after 6 months of continuous service; PT will be eligible for 20 hours of paid vacation time after 6 months of continuous service; Temporary associates are not eligible for vacation benefits.

2Sick time (Washington State, Spokane, and Tacoma)

Salary and Temporary associates will earn 1 hour of sick time for every 40 hours worked; FT associates will earn 1 hour of sick time for every 40 hours worked or 4 hours per month, whichever is greater; PT associates will earn 1 hour of sick time for every 40 hours worked or 2 hours per month, whichever is greater.

3Sick time (Seattle)

Salary and Temporary associates will earn 1 hour of sick time for every 30 hours worked; FT associates will earn 1 hour of sick time for every 30 hours worked or 4 hours per month, whichever is greater; PT associates will earn 1 hour of sick time for every 30 hours worked or 2 hours per month, whichever is greater.

Job Posting

Available positions may vary depending on business need. Pay is dependent on the position offered and market location, and may vary depending on the individual’s job‑related knowledge, skills, experience, and availability. Click here for more information.

City SEQUIM

State WA

Pay Range $18.50 - $20.50