Pro Customer Service/Sales

Home Depot; College Place (WA); On-site; USD 25,485 - 28,240; Full time

Benefits offered by this job

Paid vacation and sick leave

Medical, dental, and vision coverage

401(k) with company match

Tuition reimbursement

Job summary

A leading home improvement retailer is seeking Pro Customer Service/Sales Team members in College Place, WA. This roles involves delivering exceptional service to professional customers, managing deliveries, and meeting sales goals. Positions include Pro Sales Associate and Pro Delivery Driver with pay ranging from $18.50 to $20.50 per hour. Candidates should have strong product knowledge, sales skills, and excellent customer service abilities. Bilingual skills are preferred in some locations. Various benefits are offered including medical coverage and 401(k) matching.

Qualifications

• Strong product knowledge and ability to deliver tailored recommendations.
• Proven sales experience and ability to meet sales goals.
• Experience in maintaining professional relationships with clients.

Responsibilities

• Support each stage of the Pro customer journey.
• Drive sales by leveraging product knowledge and loyalty programs.
• Assist at the Pro Desk and manage deliveries.

Skills

Bilingual communication skills

Customer service

Sales techniques

Knowledge of products

Job description

Position Purpose

The Home Depot Pro Customer Service/Sales Team is dedicated to delivering an exceptional experience for professional customers, including contractors, property owners, and commercial clients. The team supports every stage of the Pro customer journey, from efficient order fulfillment and safe loading to expert product recommendations and tailored delivery solutions. Pro Customer Service/Sales Team members build and maintain professional relationships with Pro customers, proactively drive sales by leveraging product knowledge, loyalty programs, and tailored recommendations, while providing outstanding service based on unique project needs. Pro Customer Service/Sales Team members are expected to meet monthly sales goals and other metrics to drive sales in the store. Whether assisting at the Pro Desk, loading materials, managing deliveries, or offering specialized paint and product knowledge, the team helps ensure every Pro customer’s project is a success. Collaboration is key, with team members working together to maintain a clean, organized, and safe environment, resolve delivery issues, and communicate Home Depot’s advantages over competitors. The Pro Customer Service/Sales Team supports store goals by monitoring inventory, executing sales initiatives, and upholding the highest standards of customer service and safety.

Bilingual communications skills may be preferred at certain locations; specific language varies based on customer need.

Position Types

• Pro Paint Sales Specialist – $20.50
• Pro Sales Associate – $19.50
• Pro Account Sales Associate – $20.50
• Pro Lot Loader – $18.50
• Pro Delivery Driver – $20.50

Benefits

The Home Depot offers various benefits as part of a total compensation package including:

• Paid vacation and paid sick leave
• Paid parental leave
• Six paid holidays
• Medical, dental, and vision coverage
• Tuition reimbursement
• 401(k) with company match
• ESPP
• Profit‑sharing bonuses
• Other benefits (benefits vary based on associate’s salaried/hourly status and full‑time/part‑time status)

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Job Posting

Available positions may vary depending on business need. Pay is dependent on the position offered and market location, and may vary depending on the individual’s job‑related knowledge, skills, experience, and availability.

Job Details

City: COLLEGE PLACE

State: WA

Auto req ID: 157407BR

Job Type: Pro Customer Service/Sales

Auto req ID: 300045001

Pay Range: $18.50 - $20.50