Pro Customer Service/Sales

Home Depot; Kent (WA); On-site; USD 2,617,440 - 2,892,960; Full time

Benefits offered by this job

Paid vacation

Medical, dental, and vision insurance

401K with company match

Job summary

A leading home improvement retailer in Kent, WA, is seeking members for its Pro Customer Service/Sales Team to deliver exceptional service to contractors and commercial clients. Team members will assist in order fulfillment, provide product recommendations, and build relationships with Pro customers to meet sales goals. Positions include Pro Paint Sales Specialist, Pro Sales Associate, and Pro Delivery Driver, with varied pay and benefits, including medical, dental, and paid leave. Bilingual skills may be preferred based on customer needs.

Qualifications

• Experience in customer service or sales.
• Ability to build and maintain relationships with professional customers.
• Knowledge of product recommendations and order fulfillment.

Responsibilities

• Assist professional customers at the Pro Desk and help with order fulfillment.
• Maintain a clean and organized environment in the store.
• Drive sales through expert product recommendations.

Skills

Bilingual communication skills

Job description

Position Purpose:

The Home Depot Pro Customer Service/Sales Team is dedicated to delivering an exceptional experience for professional customers, including contractors, property owners, and commercial clients. The team supports every stage of the Pro customer journey, from efficient order fulfillment and safe loading to expert product recommendations and tailored delivery solutions. Pro Customer Service/Sales Team members build and maintain professional relationships with Pro customers, proactively drive sales by leveraging product knowledge, loyalty programs, and tailored recommendations, while providing outstanding service based on unique project needs. Pro Customer Service/Sales Team members are expected to meet monthly sales goals and other metrics to drive sales in the store. Whether assisting at the Pro Desk, loading materials, managing deliveries, or offering specialized paint and product knowledge, the team helps ensure every Pro customer’s project is a success. Collaboration is key, with team members working together to maintain a clean, organized, and safe environment, resolve delivery issues, and communicate Home Depot’s advantages over competitors. The Pro Customer Service/Sales Team supports store goals by monitoring inventory, executing sales initiatives, and upholding the highest standards of customer service and safety. Bilingual communication skills may be preferred at certain locations; specific language varies based on customer need.

Pro Customer Service/Sales Position Types:

• Pro Paint Sales Specialist - $21.00
• Pro Sales Associate - $20.00
• Pro Account Sales Associate - $21.00
• Pro Lot Loader - $19.00
• Pro Delivery Driver - $21.00

Benefits:

The Home Depot offers various benefits as part of a total compensation package including: paid vacation, paid sick leave, paid parental leave, six paid holidays, medical, dental, vision, tuition reimbursement, 401K with company match, ESPP, profit‑sharing bonuses, and/or other benefits (benefits vary based on the associate’s salaried/hourly status and full‑time/part‑time status).

Job Posting:

Available positions may vary depending on business need. Pay is dependent on the position offered and market location, and may vary depending on the individual’s job‑related knowledge, skills, experience, and availability.

City

KENT

State

WA

Auto req ID_BR

157398BR

Job Type

Pro Customer Service/Sales

Auto req ID

300044992