Pro Customer Service/Sales

Home Depot; Tucson (AZ); On-site; USD 35,000 - 50,000; Full time

Job summary

A leading home improvement retailer in Tucson is seeking Pro Customer Service/Sales Team members to enhance the customer experience for professional clients. You'll support various stages of the customer journey, drive sales, and provide expert recommendations while collaborating with a dedicated team. The ideal candidate will have strong sales capabilities and the ability to build relationships with contractors and property owners.

Qualifications

• Ability to build and maintain professional relationships with Pro customers.
• Proven sales skills with a focus on meeting monthly goals.
• Strong product knowledge and ability to provide tailored recommendations.

Responsibilities

• Support all stages of the Pro customer journey from order fulfillment to delivery.
• Assist at the Pro Desk and contribute to maintaining store organization.
• Collaborate with team members to resolve delivery issues.

Skills

Bilingual communication skills

Customer relationship management

Sales driving

Job description

Job Description

The Home Depot Pro Customer Service/Sales Team is dedicated to delivering an exceptional experience for professional customers, including contractors, property owners, and commercial clients. The team supports every stage of the Pro customer journey, from efficient order fulfillment and safe loading to expert product recommendations and tailored delivery solutions. Pro Customer Service/Sales Team members build and maintain professional relationships with Pro customers, proactively drive sales by leveraging product knowledge, loyalty programs, and tailored recommendations, while providing outstanding service based on unique project needs. Pro Customer Service/Sales Team members are expected to meet monthly sales goals and other metrics to drive sales in the store. Whether assisting at the Pro Desk, loading materials, managing deliveries, or offering specialized paint and product knowledge, the team helps ensure every Pro customer’s project is a success. Collaboration is key, with team members working together to maintain a clean, organized, and safe environment, resolve delivery issues, and communicate Home Depot’s advantages over competitors. The Pro Customer Service/Sales Team supports store goals by monitoring inventory, executing sales initiatives, and upholding the highest standards of customer service and safety. Bilingual communications skills may be preferred at certain locations; specific language varies based on customer need.

City

TUCSON

State

AZ

Job Type

Pro Customer Service/Sales