Pro Customer Service/Sales

Home Depot; Maricopa (AZ); On-site; USD 30,000 - 45,000; Full time

Job summary

A leading home improvement retailer is seeking a Pro Customer Service/Sales Team member in Maricopa, AZ. The successful candidate will provide exceptional service to contractors and commercial clients, drive sales, and manage inventory while maintaining a collaborative environment. Experience in customer service and strong product knowledge are essential. Bilingual skills may be preferred. Join a dynamic team dedicated to ensuring customer success in their projects.

Qualifications

• Experience in customer service, preferably in retail or similar environments.
• Ability to build and maintain professional relationships with diverse clients.
• Strong understanding of product knowledge and sales techniques.

Responsibilities

• Assist customers at the Pro Desk and manage product loading.
• Proactively drive sales by leveraging product knowledge.
• Monitor inventory and execute sales initiatives.

Skills

Bilingual communication skills

Customer service

Sales knowledge

Job description

Job Description

The Home Depot Pro Customer Service/Sales Team is dedicated to delivering an exceptional experience for professional customers, including contractors, property owners, and commercial clients. The team supports every stage of the Pro customer journey, from efficient order fulfillment and safe loading to expert product recommendations and tailored delivery solutions. Pro Customer Service/Sales Team members build and maintain professional relationships with Pro customers, proactively drive sales by leveraging product knowledge, loyalty programs, and tailored recommendations, while providing outstanding service based on unique project needs. Pro Customer Service/Sales Team members are expected to meet monthly sales goals and other metrics to drive sales in the store. Whether assisting at the Pro Desk, loading materials, managing deliveries, or offering specialized paint and product knowledge, the team helps ensure every Pro customer’s project is a success. Collaboration is key, with team members working together to maintain a clean, organized, and safe environment, resolve delivery issues, and communicate Home Depot’s advantages over competitors. The Pro Customer Service/Sales Team supports store goals by monitoring inventory, executing sales initiatives, and upholding the highest standards of customer service and safety. Bilingual communications skills may be preferred at certain locations; specific language varies based on customer need.

City

Maricopa

State

AZ

Auto req ID_BR

155534BR

Job Type

Pro Customer Service/Sales

Auto req ID

300043696