Pro Customer Service/Sales

Home Depot; Gilbert (AZ); On-site; USD 35,000 - 45,000; Full time

Job summary

A major home improvement retailer in Gilbert, AZ is seeking a Pro Customer Service/Sales team member to deliver exceptional service to professional customers. The role includes assisting with sales, managing deliveries, and providing tailored product recommendations. Ideal candidates will demonstrate strong sales skills, product knowledge, and the ability to build relationships with contractors and commercial clients. A commitment to meeting sales goals and maintaining high standards of customer experience is essential.

Qualifications

• Experience in customer service and sales, preferably in retail.
• Ability to build professional relationships with diverse customers.
• Proficiency in product recommendations based on unique project needs.

Responsibilities

• Assist Pro customers at the Pro Desk and loading materials.
• Meet monthly sales goals and drive initiatives.
• Maintain a clean and organized environment for safety.

Skills

Bilingual communication skills

Sales proficiency

Product knowledge

Customer service excellence

Job description

Job Description

The Home Depot Pro Customer Service/Sales Team is dedicated to delivering an exceptional experience for professional customers, including contractors, property owners, and commercial clients. The team supports every stage of the Pro customer journey, from efficient order fulfillment and safe loading to expert product recommendations and tailored delivery solutions. Pro Customer Service/Sales Team members build and maintain professional relationships with Pro customers, proactively drive sales by leveraging product knowledge, loyalty programs, and tailored recommendations, while providing outstanding service based on unique project needs. Pro Customer Service/Sales Team members are expected to meet monthly sales goals and other metrics to drive sales in the store. Whether assisting at the Pro Desk, loading materials, managing deliveries, or offering specialized paint and product knowledge, the team helps ensure every Pro customer’s project is a success. Collaboration is key, with team members working together to maintain a clean, organized, and safe environment, resolve delivery issues, and communicate Home Depot’s advantages over competitors. The Pro Customer Service/Sales Team supports store goals by monitoring inventory, executing sales initiatives, and upholding the highest standards of customer service and safety. Bilingual communications skills may be preferred at certain locations; specific language varies based on customer need.

City

GILBERT

State

AZ

Auto req ID_BR

155553BR

Job Type

Pro Customer Service/Sales

Auto req ID

300043715