Pro Customer Service/Sales

Home Depot; San Tan Valley (AZ); On-site; USD 38,000 - 52,000; Full time

Job summary

A leading home improvement retailer in San Tan Valley seeks a Pro Customer Service/Sales team member to deliver exceptional service to professional customers. Responsibilities include assisting with orders, managing deliveries, and leveraging product knowledge to drive sales. The ideal candidate should have experience in customer service, strong communication skills, and the ability to work collaboratively with a team. Bilingual communication may be preferred depending on customer needs.

Qualifications

• Experience in customer service and sales.
• Ability to communicate effectively with Pro customers.
• Strong product knowledge and problem-solving skills.

Responsibilities

• Deliver exceptional service to professional customers.
• Collaborate with team members to resolve delivery issues.
• Monitor inventory and execute sales initiatives.
• Support deliveries and resolve issues to maintain customer satisfaction.

Job description

Job Description

The Home Depot Pro Customer Service/Sales Team is dedicated to delivering an exceptional experience for professional customers, including contractors, property owners, and commercial clients. The team supports every stage of the Pro customer journey, from efficient order fulfillment and safe loading to expert product recommendations and tailored delivery solutions. Pro Customer Service/Sales Team members build and maintain professional relationships with Pro customers, proactively drive sales by leveraging product knowledge, loyalty programs, and tailored recommendations, while providing outstanding service based on unique project needs. Pro Customer Service/Sales Team members are expected to meet monthly sales goals and other metrics to drive sales in the store. Whether assisting at the Pro Desk, loading materials, managing deliveries, or offering specialized paint and product knowledge, the team helps ensure every Pro customer’s project is a success. Collaboration is key, with team members working together to maintain a clean, organized, and safe environment, resolve delivery issues, and communicate Home Depot’s advantages over competitors. The Pro Customer Service/Sales Team supports store goals by monitoring inventory, executing sales initiatives, and upholding the highest standards of customer service and safety. Bilingual communications skills may be preferred at certain locations; specific language varies based on customer need.

City

San Tan Valley

State

AZ

Auto req ID_BR

155513BR

Job Type

Pro Customer Service/Sales

Auto req ID

300043513