Pro Customer Service/Sales

Home Depot; Thatcher (AZ); On-site; USD 30,000 - 40,000; Full time

Job summary

A leading home improvement retailer in Thatcher, AZ is seeking individuals for their Pro Customer Service/Sales Team. This role focuses on providing exceptional support to professional customers such as contractors and property owners. Team members will drive sales through outstanding service and product knowledge, assisting customers from order fulfillment to tailored delivery solutions. The ideal candidate excels in communication and sales techniques, fostering strong customer relationships. Collaboration and safety in the work environment are crucial for ensuring project success and achieving store goals.

Qualifications

• Exceptional communication skills for professional customer interaction.
• Ability to drive sales and achieve monthly sales goals.
• Proficient in product knowledge and customer service.

Responsibilities

• Assist commercial customers with order fulfillment and product recommendations.
• Manage deliveries and resolve related issues.
• Collaborate with team members to maintain a safe and organized environment.

Job description

Job Description

The Home Depot Pro Customer Service/Sales Team is dedicated to delivering an exceptional experience for professional customers, including contractors, property owners, and commercial clients. The team supports every stage of the Pro customer journey, from efficient order fulfillment and safe loading to expert product recommendations and tailored delivery solutions. Pro Customer Service/Sales Team members build and maintain professional relationships with Pro customers, proactively drive sales by leveraging product knowledge, loyalty programs, and tailored recommendations, while providing outstanding service based on unique project needs. Pro Customer Service/Sales Team members are expected to meet monthly sales goals and other metrics to drive sales in the store. Whether assisting at the Pro Desk, loading materials, managing deliveries, or offering specialized paint and product knowledge, the team helps ensure every Pro customer’s project is a success. Collaboration is key, with team members working together to maintain a clean, organized, and safe environment, resolve delivery issues, and communicate Home Depot’s advantages over competitors. The Pro Customer Service/Sales Team supports store goals by monitoring inventory, executing sales initiatives, and upholding the highest standards of customer service and safety. Bilingual communications skills may be preferred at certain locations; specific language varies based on customer need.

City

THATCHER

State

AZ

Auto req ID_BR

155538BR

Job Type

Pro Customer Service/Sales

Auto req ID

300043700