Pro Customer Service/Sales

Home Depot; Prescott Valley (AZ); On-site; USD 30,000 - 45,000; Full time

Job summary

A leading home improvement retailer is seeking to enhance its Pro Customer Service/Sales Team in Prescott Valley, AZ. The role focuses on delivering personalized service to professional customers such as contractors and property owners while driving sales through expert product knowledge. Candidates should demonstrate strong sales abilities and a commitment to customer satisfaction within a collaborative team environment. Success in this position is measured by meeting sales goals and fostering positive customer relationships.

Qualifications

• Ability to build and maintain professional relationships with customers.
• Proactive sales strategies tailored to unique project needs.
• Experience in delivery management and customer service.

Responsibilities

• Assist Pro customers with order fulfillment and delivery solutions.
• Drive sales by leveraging product knowledge and loyalty programs.
• Collaborate with team members to maintain a clean and organized environment.

Skills

Product knowledge

Sales skills

Bilingual communication

Job description

Job Description

The Home Depot Pro Customer Service/Sales Team is dedicated to delivering an exceptional experience for professional customers, including contractors, property owners, and commercial clients. The team supports every stage of the Pro customer journey, from efficient order fulfillment and safe loading to expert product recommendations and tailored delivery solutions. Pro Customer Service/Sales Team members build and maintain professional relationships with Pro customers, proactively drive sales by leveraging product knowledge, loyalty programs, and tailored recommendations, while providing outstanding service based on unique project needs. Pro Customer Service/Sales Team members are expected to meet monthly sales goals and other metrics to drive sales in the store. Whether assisting at the Pro Desk, loading materials, managing deliveries, or offering specialized paint and product knowledge, the team helps ensure every Pro customer’s project is a success. Collaboration is key, with team members working together to maintain a clean, organized, and safe environment, resolve delivery issues, and communicate Home Depot’s advantages over competitors. The Pro Customer Service/Sales Team supports store goals by monitoring inventory, executing sales initiatives, and upholding the highest standards of customer service and safety. Bilingual communications skills may be preferred at certain locations; specific language varies based on customer need.

City

PRESCOTT VALLEY

State

AZ

Auto req ID_BR

155539BR

Job Type

Pro Customer Service/Sales

Auto req ID

300043701