Pro Customer Service/Sales

Home Depot; Sierra Vista (AZ); On-site; USD 30,000 - 50,000; Full time

Job summary

A leading home improvement retailer is seeking a dedicated Pro Customer Service/Sales team member in Sierra Vista, AZ. This role involves delivering exceptional service to professional customers such as contractors and property owners, assisting with order fulfillment, providing product knowledge, and maintaining customer relationships. Team members are expected to meet sales goals and work collaboratively to ensure customer satisfaction. Bilingual communication skills may be beneficial depending on customer needs.

Responsibilities

• Deliver exceptional experience for professional customers.
• Support every stage of the Pro customer journey.
• Build and maintain professional relationships with Pro customers.
• Meet monthly sales goals and metrics.
• Assist at the Pro Desk and manage deliveries.

Job description

Job Description

The Home Depot Pro Customer Service/Sales Team is dedicated to delivering an exceptional experience for professional customers, including contractors, property owners, and commercial clients. The team supports every stage of the Pro customer journey, from efficient order fulfillment and safe loading to expert product recommendations and tailored delivery solutions. Pro Customer Service/Sales Team members build and maintain professional relationships with Pro customers, proactively drive sales by leveraging product knowledge, loyalty programs, and tailored recommendations, while providing outstanding service based on unique project needs. Pro Customer Service/Sales Team members are expected to meet monthly sales goals and other metrics to drive sales in the store. Whether assisting at the Pro Desk, loading materials, managing deliveries, or offering specialized paint and product knowledge, the team helps ensure every Pro customer’s project is a success. Collaboration is key, with team members working together to maintain a clean, organized, and safe environment, resolve delivery issues, and communicate Home Depot’s advantages over competitors. The Pro Customer Service/Sales Team supports store goals by monitoring inventory, executing sales initiatives, and upholding the highest standards of customer service and safety. Bilingual communications skills may be preferred at certain locations; specific language varies based on customer need.

City

SIERRA VISTA

State

AZ

Auto req ID_BR

155537BR

Job Type

Pro Customer Service/Sales

Auto req ID

300043699