Pro Customer Service/Sales

The Home Depot; Town of Middletown (NY); On-site; USD 40,000 - 50,000; Full time

Job summary

A major home improvement retailer is seeking a Pro Customer Service Sales representative in Middletown, NY. This role focuses on providing exceptional support to professional customers such as contractors and property owners, helping them succeed with their projects through personalized service and expert product recommendations. The ideal candidate should be comfortable collaborating with the team to meet sales goals and maintain a safe environment while ensuring customer satisfaction. Experience in customer service or sales is advantageous.

Qualifications

• Bilingual communication skills may be preferred at certain locations based on customer need.

Responsibilities

• Deliver an exceptional experience for professional customers including contractors and property owners.
• Drive sales by leveraging product knowledge and tailored recommendations.
• Assist at the Pro Desk, manage deliveries, and support customers with their unique project needs.

Job description

Join to apply for the Pro Customer Service Sales role at The Home Depot

4 days ago Be among the first 25 applicants

Job Description

The Home Depot Pro Customer Service/Sales Team is dedicated to delivering an exceptional experience for professional customers, including contractors, property owners, and commercial clients. The team supports every stage of the Pro customer journey, from efficient order fulfillment and safe loading to expert product recommendations and tailored delivery solutions. Pro Customer Service/Sales Team members build and maintain professional relationships with Pro customers, proactively drive sales by leveraging product knowledge, loyalty programs, and tailored recommendations, while providing outstanding service based on unique project needs. Pro Customer Service/Sales Team members are expected to meet monthly sales goals and other metrics to drive sales in the store. Whether assisting at the Pro Desk, loading materials, managing deliveries, or offering specialized paint and product knowledge, the team helps ensure every Pro customer’s project is a success. Collaboration is key, with team members working together to maintain a clean, organized, and safe environment, resolve delivery issues, and communicate Home Depot’s advantages over competitors. The Pro Customer Service/Sales Team supports store goals by monitoring inventory, executing sales initiatives, and upholding the highest standards of customer service and safety. Bilingual communications skills may be preferred at certain locations; specific language varies based on customer need.

Seniority level

• Not Applicable

Employment type

• Full-time

Job function

• Other
• Consumer Services

Get notified about new Customer Service Sales Specialist jobs in Middletown, DE.