Pro Customer Service/Sales

The Home Depot; Seneca (SC); Sur place; USD 40 000 - 60 000; Plein temps

Résumé du poste

A major retail company in South Carolina is looking for a Pro Customer Service Sales representative to enhance the experience of professional clients, including contractors and property owners. This full-time role focuses on building customer relationships, driving sales, and ensuring project success through tailored recommendations and support. Ideal candidates contribute to team goals, uphold high service standards, and manage deliveries. Bilingual communication skills are preferred depending on customer needs.

Qualifications

• Bilingual communication skills may be preferred.

Responsabilités

• Deliver exceptional experience for professional customers.
• Build and maintain professional relationships with Pro customers.
• Meet monthly sales goals and drive sales in the store.

Description du poste

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Job Description

The Home Depot Pro Customer Service/Sales Team is dedicated to delivering an exceptional experience for professional customers, including contractors, property owners, and commercial clients. The team supports every stage of the Pro customer journey, from efficient order fulfillment and safe loading to expert product recommendations and tailored delivery solutions. Pro Customer Service/Sales Team members build and maintain professional relationships with Pro customers, proactively drive sales by leveraging product knowledge, loyalty programs, and tailored recommendations, while providing outstanding service based on unique project needs. Pro Customer Service/Sales Team members are expected to meet monthly sales goals and other metrics to drive sales in the store. Whether assisting at the Pro Desk, loading materials, managing deliveries, or offering specialized paint and product knowledge, the team helps ensure every Pro customer’s project is a success. Collaboration is key, with team members working together to maintain a clean, organized, and safe environment, resolve delivery issues, and communicate Home Depot’s advantages over competitors. The Pro Customer Service/Sales Team supports store goals by monitoring inventory, executing sales initiatives, and upholding the highest standards of customer service and safety. Bilingual communications skills may be preferred at certain locations; specific language varies based on customer need.

Seniority level

• Not Applicable

Employment type

• Full-time

Job function

• Other

Industries

• Consumer Services