Pro Customer Service/Sales

The Home Depot; Terrell (TX); On-site; USD 35,000 - 45,000; Full time

Job summary

A major home improvement retailer is seeking a Pro Customer Service/Sales team member in Terrell, Texas. The role involves delivering exceptional service to professional customers, driving sales through product knowledge, and ensuring a successful project experience. Responsibilities include meeting sales goals, inventory monitoring, and effective team collaboration. Candidates with bilingual skills may have an advantage. This full-time position offers opportunities for professional growth and development.

Qualifications

• Strong customer service and sales capabilities.
• Ability to meet monthly sales goals and metrics.
• Experience in collaborating within a team environment.

Responsibilities

• Provide exceptional service and product recommendations to Pro customers.
• Meet monthly sales goals and monitor inventory.
• Collaborate to maintain a clean and organized workspace.

Skills

Customer relationship management

Sales expertise

Product knowledge

Bilingual communication

Job description

Pro Customer Service/Sales

The Home Depot Pro Customer Service/Sales Team is dedicated to delivering an exceptional experience for professional customers, including contractors, property owners, and commercial clients. The team supports every stage of the Pro customer journey, from efficient order fulfillment and safe loading to expert product recommendations and tailored delivery solutions. Pro Customer Service/Sales Team members build and maintain professional relationships with Pro customers, proactively drive sales by leveraging product knowledge, loyalty programs, and tailored recommendations, while providing outstanding service based on unique project needs. Pro Customer Service/Sales Team members are expected to meet monthly sales goals and other metrics to drive sales in the store. Whether assisting at the Pro Desk, loading materials, managing deliveries, or offering specialized paint and product knowledge, the team helps ensure every Pro customer’s project is a success. Collaboration is key, with team members working together to maintain a clean, organized, and safe environment, resolve delivery issues, and communicate Home Depot’s advantages over competitors. The Pro Customer Service/Sales Team supports store goals by monitoring inventory, executing sales initiatives, and upholding the highest standards of customer service and safety. Bilingual communications skills may be preferred at certain locations; specific language varies based on customer need.

Seniority Level

Not Applicable

Employment Type

Full-time

Job Function

Other

Industries: Consumer Services