Pro Customer Service/Sales

The Home Depot; Sayreville (NJ); On-site; USD 23,419 - 26,174; Full time

Job summary

A leading home improvement retailer is looking for a Pro Customer Service Sales member in Sayreville, NJ. This full-time role involves providing outstanding service to contractors and commercial clients, supporting every stage of the Pro customer experience. Ideal candidates should excel in sales, maintain professional relationships, and collaborate with team members. Bilingual skills may be preferred for certain needs. Join our team to ensure customer projects are successful with expert product recommendations and tailored solutions.

Qualifications

• Proven ability to build and maintain professional relationships with customers.
• Experience with sales initiatives and meeting sales goals.
• Ability to assist in product recommendations based on project needs.

Responsibilities

• Deliver exceptional service to professional customers.
• Meet sales goals and drive store sales initiatives.
• Collaborate with team members to maintain a clean and organized environment.

Skills

Bilingual communication skills

Product knowledge

Customer service excellence

Job description

Pro Customer Service Sales

Join to apply for the Pro Customer Service Sales role at The Home Depot

Base pay range

$17.00/hr - $19.00/hr

Seniority level

• Not Applicable

Employment type

• Full-time

Job function

• Other
• Consumer Services

Location

Parlin, NJ

Job Description

The Home Depot Pro Customer Service/Sales Team is dedicated to delivering an exceptional experience for professional customers, including contractors, property owners, and commercial clients. The team supports every stage of the Pro customer journey, from efficient order fulfillment and safe loading to expert product recommendations and tailored delivery solutions. Pro Customer Service/Sales Team members build and maintain professional relationships with Pro customers, proactively drive sales by leveraging product knowledge, loyalty programs, and tailored recommendations, while providing outstanding service based on unique project needs. Pro Customer Service/Sales Team members are expected to meet monthly sales goals and other metrics to drive sales in the store. Whether assisting at the Pro Desk, loading materials, managing deliveries, or offering specialized paint and product knowledge, the team helps ensure every Pro customer’s project is a success. Collaboration is key, with team members working together to maintain a clean, organized, and safe environment, resolve delivery issues, and communicate Home Depot’s advantages over competitors. The Pro Customer Service/Sales Team supports store goals by monitoring inventory, executing sales initiatives, and upholding the highest standards of customer service and safety. Bilingual communications skills may be preferred at certain locations; specific language varies based on customer need.