Pro Customer Service/Sales

The Home Depot; Saint Petersburg (FL); On-site; USD 36,000 - 48,000; Full time

Job summary

A leading home improvement retailer seeks a Pro Customer Service / Sales associate in Saint Petersburg, Florida. The role involves building relationships with professional customers, proactively driving sales, and supporting store goals through effective inventory management and teamwork. Candidates should possess strong sales and customer service skills, with bilingual communication being a preference. Join a team dedicated to delivering exceptional customer experiences while upholding safety standards.

Qualifications

• Proficient in managing customer relationships and sales.
• Ability to drive sales using product knowledge and loyalty programs.
• Strong understanding of safety protocols and inventory management.

Responsibilities

• Build and maintain professional relationships with Pro customers.
• Proactively drive sales using product knowledge and tailored recommendations.
• Assist at the Pro Desk and manage deliveries.
• Assist at the Pro Desk, load materials, manage deliveries, and offer specialized paint and product knowledge.
• Collaborate with team members to maintain a clean, organized, and safe environment, resolve delivery issues, and communicate Home Depot’s advantages over competitors.
• Support store goals by monitoring inventory, executing sales initiatives, and upholding the highest standards of customer service and safety.

Skills

Bilingual communication skills

Sales knowledge

Customer service skills

Job description

Apply for the Pro Customer Service / Sales role at The Home Depot.

The Home Depot Pro Customer Service/Sales Team delivers an exceptional experience for professional customers, including contractors, property owners, and commercial clients. The team supports every stage of the Pro customer journey: efficient order fulfillment, safe loading, expert product recommendations, and tailored delivery solutions.

• Build & maintain professional relationships with Pro customers.
• Proactively drive sales using product knowledge, loyalty programs, and tailored recommendations.
• Meet monthly sales goals and other performance metrics.
• Assist at the Pro Desk, load materials, manage deliveries, and offer specialized paint and product knowledge.
• Collaborate with team members to maintain a clean, organized, and safe environment, resolve delivery issues, and communicate Home Depot’s advantages over competitors.
• Support store goals by monitoring inventory, executing sales initiatives, and upholding the highest standards of customer service and safety.

Bilingual communication skills may be preferred at certain locations, depending on customer need.