Pro Customer Service/Sales

The Home Depot

Redmond (WA)

On-site

USD 28,240 - 30,996

Full time

14 days+

Get more replies from employers

Send a job-specific resume in minutes.

Benefits offered by this job

Paid vacation

Paid sick leave

Medical, dental, vision

Tuition reimbursement

401K with company match

Job summary

A leading home improvement retailer is seeking a Pro Customer Service/Sales specialist in Redmond, WA. This role involves supporting professional customers with product recommendations, managing orders, and driving sales to meet monthly goals. Candidates should have strong customer service and sales skills, along with the ability to build professional relationships. This position offers a competitive pay range of $20.50/hr to $22.50/hr depending on the specific role and experience.

Qualifications

Proven track record in customer service and sales.
Ability to build and maintain professional relationships.
Familiarity with product knowledge and inventory management.

Responsibilities

Assist Pro customers with order fulfillment and product recommendations.
Meet monthly sales goals and drive store sales.
Collaborate with team members to resolve delivery issues.

Skills

Bilingual communication skills

Customer service skills

Sales proficiency

Job description

1 month ago Be among the first 25 applicants

This range is provided by The Home Depot. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$20.50/hr - $22.50/hr

Job Description
Pro Customer Service/Sales
Position Purpose
The Home Depot Pro Customer Service/Sales Team is dedicated to delivering an exceptional experience for professional customers, including contractors, property owners, and commercial clients. The team supports every stage of the Pro customer journey, from efficient order fulfillment and safe loading to expert product recommendations and tailored delivery solutions. Pro Customer Service/Sales Team members build and maintain professional relationships with Pro customers, proactively drive sales by leveraging product knowledge, loyalty programs, and tailored recommendations, while providing outstanding service based on unique project needs. Pro Customer Service/Sales Team members are expected to meet monthly sales goals and other metrics to drive sales in the store. Whether assisting at the Pro Desk, loading materials, managing deliveries, or offering specialized paint and product knowledge, the team helps ensure every Pro customer’s project is a success. Collaboration is key, with team members working together to maintain a clean, organized, and safe environment, resolve delivery issues, and communicate Home Depot’s advantages over competitors. The Pro Customer Service/Sales Team supports store goals by monitoring inventory, executing sales initiatives, and upholding the highest standards of customer service and safety. Bilingual communications skills may be preferred at certain locations; specific language varies based on customer need.

The Pro Customer Service/Sales position types may include
Pro Paint Sales Specialist - $22.50
Pro Sales Associate - $21.50
Pro Account Sales Associate - $22.50
Pro Lot Loader: $20.50
Pro Delivery Driver: $22.50

Benefits
The Home Depot offers various benefits as part of a total compensation package including: paid vacation1, paid sick leave2, paid parental leave, six paid holidays, medical, dental, vision, tuition reimbursement, 401K with company match, ESPP, profit-sharing bonuses, , and/or other benefits (benefits vary based on the associate’s salaried/hourly status and full-time/part-time status). Click here for more information.

1 Salaried associates are eligible for 2 weeks of vacation in their first year; FT hourly will be eligible for 40 hours of paid vacation time after 6 months of continuous service; PT will be eligible for 20 hours of paid vacation time after 6 months of continuous service; Temporary associates are not eligible for vacation benefits.

2 Sick time (Washington State, Spokane, and Tacoma)
Sick time and temporary associates will earn 1 hour of sick time for every 40 hours worked; FT associates will earn 1 hour of sick time for every 40 hours worked or 4 hours per month, whichever is greater; PT associates will earn 1 hour of sick time for every 40 hours worked or 2 hours per month, whichever is greater.

Sick time (Seattle)
Salary and temporary associates will earn 1 hour of sick time for every 30 hours worked; FT associates will earn 1 hour of sick time for every 30 hours worked or 4 hours per month, whichever is greater; PT associates will earn 1 hour of sick time for every 30 hours worked or 2 hours per month, whichever is greater.

Job Posting
Available positions may vary depending on business need. Pay is dependent on the position offered and market location, and may vary depending on the individual’s job-related knowledge, skills, experience, and availability.