Pro Customer Service/Sales

The Home Depot

Chehalis (WA)

On-site

USD 24,796 - 27,552

Full time

14 days+

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Benefits offered by this job

Paid vacation

Paid sick leave

Medical, dental, vision coverage

401(k) with company match

Profit-sharing bonuses

Job summary

A leading home improvement retailer is seeking a Pro Customer Service/Sales Specialist in Chehalis, WA. This full-time position focuses on delivering exceptional service to professional customers, including effectively managing orders and providing tailored product recommendations. Candidates should possess strong sales skills and product knowledge. The role includes various benefits such as paid vacation, medical coverage, and a 401(k) plan. Join a team dedicated to ensuring the success of every project for Pro clients.

Qualifications

Ability to drive sales by leveraging product knowledge and loyalty programs.
Collaborate with team members to maintain a clean and organized environment.
Proficient in managing deliveries and resolving customer issues.

Responsibilities

Support every stage of the Pro customer journey.
Build and maintain professional relationships with Pro customers.
Meet monthly sales goals and other metrics to drive store sales.

Skills

Bilingual communication skills

Sales proficiency

Product knowledge

Job description

Base pay range

$18.00/hr - $20.00/hr

157411BR

Pro Customer Service/Sales

The Home Depot Pro Customer Service/Sales Team is dedicated to delivering an exceptional experience for professional customers, including contractors, property owners, and commercial clients. The team supports every stage of the Pro customer journey, from efficient order fulfillment and safe loading to expert product recommendations and tailored delivery solutions. Pro Customer Service/Sales Team members build and maintain professional relationships with Pro customers, proactively drive sales by leveraging product knowledge, loyalty programs, and tailored recommendations, while providing outstanding service based on unique project needs. Pro Customer Service/Sales Team members are expected to meet monthly sales goals and other metrics to drive sales in the store. Whether assisting at the Pro Desk, loading materials, managing deliveries, or offering specialized paint and product knowledge, the team helps ensure every Pro customer’s project is a success. Collaboration is key, with team members working together to maintain a clean, organized, and safe environment, resolve delivery issues, and communicate Home Depot’s advantages over competitors. The Pro Customer Service/Sales Team supports store goals by monitoring inventory, executing sales initiatives, and upholding the highest standards of customer service and safety. Bilingual communications skills may be preferred at certain locations; specific language varies based on customer need.

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