Pro Customer Service/Sales

Home Depot; Topeka (KS); On-site; USD 30,000 - 50,000; Full time

Job summary

A leading home improvement retailer is seeking individuals for its Pro Customer Service/Sales Team in Topeka, Kansas. This role focuses on delivering outstanding customer service and driving sales through product knowledge and relationship management. Candidates should have experience in customer service or sales and the ability to meet sales goals. Bilingual skills may be preferred depending on customer requirements. Join a collaborative team dedicated to ensuring professional customers' projects are successful.

Qualifications

• Experience in customer service or sales, preferably in a retail environment.
• Ability to build and maintain professional relationships.
• Proven track record of meeting sales goals.

Responsibilities

• Assist Pro customers with their needs and provide exceptional service.
• Manage deliveries and support order fulfillment.
• Collaborate with team members to achieve sales goals and maintain organization.

Skills

Product knowledge

Customer relationship management

Sales skills

Bilingual communication

Job description

Job Description

The Home Depot Pro Customer Service/Sales Team is dedicated to delivering an exceptional experience for professional customers, including contractors, property owners, and commercial clients. The team supports every stage of the Pro customer journey, from efficient order fulfillment and safe loading to expert product recommendations and tailored delivery solutions. Pro Customer Service/Sales Team members build and maintain professional relationships with Pro customers, proactively drive sales by leveraging product knowledge, loyalty programs, and tailored recommendations, while providing outstanding service based on unique project needs. Pro Customer Service/Sales Team members are expected to meet monthly sales goals and other metrics to drive sales in the store. Whether assisting at the Pro Desk, loading materials, managing deliveries, or offering specialized paint and product knowledge, the team helps ensure every Pro customer’s project is a success. Collaboration is key, with team members working together to maintain a clean, organized, and safe environment, resolve delivery issues, and communicate Home Depot’s advantages over competitors. The Pro Customer Service/Sales Team supports store goals by monitoring inventory, executing sales initiatives, and upholding the highest standards of customer service and safety. Bilingual communication skills may be preferred at certain locations; specific language varies based on customer need.

Applications are accepted on an on-going basis.

City

AVON

State

CO

Job Type

Pro Customer Service/Sales