Pro Customer Service/Sales

Home Depot; Glendale (CA); Sur place; USD 21 000 - 34 000; Plein temps

Résumé du poste

A leading home improvement retailer seeks a proactive individual for the role of Pro Customer Service/Sales in Glendale, California. This position involves assisting professional customers, driving sales through expert recommendations, and maintaining a clean and organized environment. Teamwork is essential, and candidates are expected to meet sales goals while providing outstanding service tailored to customer needs. Bilingual skills may enhance customer communication and support store objectives.

Qualifications

• Experience in customer service or sales, preferably within a retail environment.
• Ability to build and maintain professional customer relationships.
• Familiarity with inventory monitoring and sales initiatives.

Responsabilités

• Assist Pro customers with order fulfillment and product recommendations.
• Drive sales by leveraging product knowledge and loyalty programs.
• Collaborate with team members to maintain a clean and organized environment.
• Collaborate with team to resolve delivery issues and communicate Home Depot advantages.

Connaissances

Product knowledge

Bilingual communication skills

Sales experience

Description du poste

Job Description

The Home Depot Pro Customer Service/Sales Team is dedicated to delivering an exceptional experience for professional customers, including contractors, property owners, and commercial clients. The team supports every stage of the Pro customer journey, from efficient order fulfillment and safe loading to expert product recommendations and tailored delivery solutions. Pro Customer Service/Sales Team members build and maintain professional relationships with Pro customers, proactively drive sales by leveraging product knowledge, loyalty programs, and tailored recommendations, while providing outstanding service based on unique project needs. Pro Customer Service/Sales Team members are expected to meet monthly sales goals and other metrics to drive sales in the store. Whether assisting at the Pro Desk, loading materials, managing deliveries, or offering specialized paint and product knowledge, the team helps ensure every Pro customer’s project is a success. Collaboration is key, with team members working together to maintain a clean, organized, and safe environment, resolve delivery issues, and communicate Home Depot’s advantages over competitors. The Pro Customer Service/Sales Team supports store goals by monitoring inventory, executing sales initiatives, and upholding the highest standards of customer service and safety. Bilingual communications skills may be preferred at certain locations; specific language varies based on customer need.

Applications are accepted on an on-going basis.

City

GLENDALE

State

CO

Auto req ID_BR

155843BR

Job Type

Pro Customer Service/Sales

Auto req ID

300044166