Pro Customer Service/Sales

Home Depot; North Highlands (CA); On-site; USD 27,552 - 30,307; Full time

Job summary

A leading home improvement retailer in North Highlands seeks a Pro Customer Service/Sales Team member to support professional customers through exceptional service and product knowledge. This role involves driving sales, assisting with order fulfillment, and meeting store performance goals. Ideal candidates should possess strong customer relationship skills and a collaborative mindset. Bilingual skills are preferred for better communication with diverse customers. Join a proactive team dedicated to project success and customer satisfaction.

Qualifications

• Experience in customer service or sales preferred.
• Ability to work collaboratively with team members.
• Strong organizational skills to maintain store standards.

Responsibilities

• Assist Pro customers with product recommendations and loading.
• Meet monthly sales goals and other performance metrics.
• Collaborate with team members to ensure customer satisfaction.

Skills

Customer Relationship Management

Sales Proficiency

Product Knowledge

Bilingual Communication

Job description

Job Description

Contractors’ Warehouse Pro Customer Service/Sales Team is dedicated to delivering an exceptional experience for professional customers, including contractors, property owners, and commercial clients. The team supports every stage of the Pro customer journey, from efficient order fulfillment and safe loading to expert product recommendations and tailored delivery solutions. Pro Customer Service/Sales Team members build and maintain professional relationships with Pro customers, proactively drive sales by leveraging product knowledge, loyalty programs, and tailored recommendations, while providing outstanding service based on unique project needs. Pro Customer Service/Sales Team members are expected to meet monthly sales goals and other metrics to drive sales in the store. Whether assisting at the Pro Desk, loading materials, managing deliveries, or offering specialized paint and product knowledge, the team helps ensure every Pro customer’s project is a success. Collaboration is key, with team members working together to maintain a clean, organized, and safe environment, resolve delivery issues, and communicate Home Depot’s advantages over competitors. The Pro Customer Service/Sales Team supports store goals by monitoring inventory, executing sales initiatives, and upholding the highest standards of customer service and safety. Bilingual communications skills may be preferred at certain locations; specific language varies based on customer need.

City

North Highlands

State

CA

Auto req ID_BR

157523BR

Job Type

Customer Service/Sales

Pay Range

$20.00 - $22.00