Pro Customer Service/Sales

Home Depot; Montebello (CA); Vor Ort; USD 27.552 - 30.307; Vollzeit

Zusammenfassung

A leading home improvement retailer based in California is seeking a Contractors’ Warehouse Pro Customer Service/Sales Team member. The role involves delivering exceptional customer experiences to professional clients, driving sales through product knowledge and tailored recommendations, and maintaining a clean and organized workspace. Bilingual skills may be beneficial depending on the customer needs. Competitive pay is offered in the range of $20.00 - $22.00 per hour.

Qualifikationen

• Experience in customer service, particularly with professional clients.
• Ability to meet monthly sales goals and metrics.
• Strong product knowledge to provide recommendations.

Aufgaben

• Assist Pro customers at the Pro Desk and manage deliveries.
• Leverage product knowledge to drive sales.
• Collaborate with team members to maintain a safe and organized environment.

Kenntnisse

Customer service skills

Sales experience

Bilingual communication

Jobbeschreibung

Job Description

Contractors’ Warehouse Pro Customer Service/Sales Team is dedicated to delivering an exceptional experience for professional customers, including contractors, property owners, and commercial clients. The team supports every stage of the Pro customer journey, from efficient order fulfillment and safe loading to expert product recommendations and tailored delivery solutions. Pro Customer Service/Sales Team members build and maintain professional relationships with Pro customers, proactively drive sales by leveraging product knowledge, loyalty programs, and tailored recommendations, while providing outstanding service based on unique project needs. Pro Customer Service/Sales Team members are expected to meet monthly sales goals and other metrics to drive sales in the store. Whether assisting at the Pro Desk, loading materials, managing deliveries, or offering specialized paint and product knowledge, the team helps ensure every Pro customer’s project is a success. Collaboration is key, with team members working together to maintain a clean, organized, and safe environment, resolve delivery issues, and communicate Home Depot’s advantages over competitors. The Pro Customer Service/Sales Team supports store goals by monitoring inventory, executing sales initiatives, and upholding the highest standards of customer service and safety. Bilingual communications skills may be preferred at certain locations; specific language varies based on customer need.

City

Montebello

State

CA

Auto req ID_BR

157522BR

Job Type

Customer Service/Sales

Pay Range

$20.00 - $22.00