Pro Customer Service/Sales

The Home Depot; Louisville (CO); On-site; USD 42,000 - 60,000; Full time

Job summary

A leading home improvement retailer in Colorado is seeking a Pro Customer Service Sales member to provide exceptional service to professional customers including contractors and property owners. The ideal candidate will assist at the Pro Desk, manage deliveries, and proactively drive sales while meeting monthly sales goals. Strong product knowledge and the ability to maintain professional relationships are essential. Bilingual communication skills are preferred at certain locations, ensuring tailored service to meet customer needs.

Qualifications

• Experience in customer service or sales roles.
• Ability to maintain professional relationships with clients.
• Understanding of order fulfillment and delivery processes.

Responsibilities

• Assist Pro customers at the Pro Desk and provide tailored solutions.
• Meet monthly sales goals and sales metrics.
• Collaborate with team members to ensure effective project support.

Skills

Proactive sales approach

Bilingual communication skills

Product knowledge

Job description

Job Description

Pro Customer Service Sales at The Home Depot

Pro Customer Service/Sales Team is dedicated to delivering an exceptional experience for professional customers, including contractors, property owners, and commercial clients. The team supports every stage of the Pro customer journey, from efficient order fulfillment and safe loading to expert product recommendations and tailored delivery solutions. Pro Customer Service/Sales Team members build and maintain professional relationships with Pro customers, proactively drive sales by leveraging product knowledge, loyalty programs, and tailored recommendations, while providing outstanding service based on unique project needs. Pro Customer Service/Sales Team members are expected to meet monthly sales goals and other metrics to drive sales in the store. Whether assisting at the Pro Desk, loading materials, managing deliveries, or offering specialized paint and product knowledge, the team helps ensure every Pro customer’s project is a success. Collaboration is key, with team members working together to maintain a clean, organized, and safe environment, resolve delivery issues, and communicate Home Depot’s advantages over competitors. The Pro Customer Service/Sales Team supports store goals by monitoring inventory, executing sales initiatives, and upholding the highest standards of customer service and safety. Bilingual communications skills may be preferred at certain locations; specific language varies based on customer need.

Applications are accepted on an ongoing basis.