Pro Customer Service/Sales

Home Depot; Lompoc (CA); On-site; USD 27,552 - 30,307; Full time

Job summary

A leading home improvement retailer is seeking members for their Pro Customer Service/Sales Team in Lompoc, CA. The role involves delivering exceptional service to professional customers while supporting sales initiatives and maintaining strong relationships. Candidates should demonstrate excellent customer service skills, ability to work in a collaborative environment, and knowledge of product offerings. The pay range for this position is $20.00 - $22.00 per hour, depending on experience.

Qualifications

• Ability to build and maintain professional customer relationships.
• Strong sales skills and knowledge of loyalty programs.
• Collaboration and teamwork skills to meet store goals.

Responsibilities

• Assist professional customers with order fulfillment and product recommendations.
• Meet monthly sales goals and metrics.
• Monitor inventory and uphold customer service standards.

Skills

Customer service skills

Sales strategies

Product knowledge

Bilingual communication

Job description

Job Description

The Home Depot Pro Customer Service/Sales Team is dedicated to delivering an exceptional experience for professional customers, including contractors, property owners, and commercial clients. The team supports every stage of the Pro customer journey, from efficient order fulfillment and safe loading to expert product recommendations and tailored delivery solutions. Pro Customer Service/Sales Team members build and maintain professional relationships with Pro customers, proactively drive sales by leveraging product knowledge, loyalty programs, and tailored recommendations, while providing outstanding service based on unique project needs. Pro Customer Service/Sales Team members are expected to meet monthly sales goals and other metrics to drive sales in the store. Whether assisting at the Pro Desk, loading materials, managing deliveries, or offering specialized paint and product knowledge, the team helps ensure every Pro customer’s project is a success. Collaboration is key, with team members working together to maintain a clean, organized, and safe environment, resolve delivery issues, and communicate Home Depot’s advantages over competitors. The Pro Customer Service/Sales Team supports store goals by monitoring inventory, executing sales initiatives, and upholding the highest standards of customer service and safety. Bilingual communications skills may be preferred at certain locations; specific language varies based on customer need.

Location

LOMPOC, CA

Job Type

Pro Customer Service/Sales

Pay Range

$20.00 - $22.00