Pro Customer Service/Sales

Home Depot; Palm Springs (CA); On-site; USD 27,552 - 30,307; Full time

Job summary

A leading home improvement retailer in Palm Springs seeks a Pro Customer Service/Sales Team member to enhance the customer experience for professional clients. In this role, you will be responsible for driving sales, managing deliveries, and providing expert product knowledge while collaborating with team members to maintain a safe environment. Ideal candidates should possess strong sales experience and excellent communication skills, including the ability to speak multiple languages if required.

Qualifications

• Ability to build and maintain professional relationships with customers.
• Experience in driving sales and meeting sales goals is essential.
• Strong collaborative skills within a team environment.

Responsibilities

• Assist at the Pro Desk and manage deliveries.
• Monitor inventory and execute sales initiatives.
• Provide product recommendations based on customer needs.

Skills

Bilingual communication skills

Product knowledge

Sales experience

Job description

Job Description

The Home Depot Pro Customer Service/Sales Team is dedicated to delivering an exceptional experience for professional customers, including contractors, property owners, and commercial clients. The team supports every stage of the Pro customer journey, from efficient order fulfillment and safe loading to expert product recommendations and tailored delivery solutions. Pro Customer Service/Sales Team members build and maintain professional relationships with Pro customers, proactively drive sales by leveraging product knowledge, loyalty programs, and tailored recommendations, while providing outstanding service based on unique project needs. Pro Customer Service/Sales Team members are expected to meet monthly sales goals and other metrics to drive sales in the store. Whether assisting at the Pro Desk, loading materials, managing deliveries, or offering specialized paint and product knowledge, the team helps ensure every Pro customer’s project is a success. Collaboration is key, with team members working together to maintain a clean, organized, and safe environment, resolve delivery issues, and communicate Home Depot’s advantages over competitors. The Pro Customer Service/Sales Team supports store goals by monitoring inventory, executing sales initiatives, and upholding the highest standards of customer service and safety. Bilingual communications skills may be preferred at certain locations; specific language varies based on customer need.

Location

PALM SPRINGS, CA

Position Details

Job Type: Pro Customer Service/Sales
Pay Range: $20.00 - $22.00