Pro Customer Service/Sales

Home Depot; Tulare (CA); On-site; USD 27,552 - 30,307; Full time

Job summary

A prominent home improvement retailer is seeking a Pro Customer Service/Sales team member in Tulare, CA. This role focuses on delivering exceptional service and driving sales for professional customers, including contractors and property owners. Responsibilities include assisting customers, managing deliveries, and collaborating with team members to maintain a safe store environment. A strong emphasis on product knowledge and customer relationships is essential. Pay ranges from $20.00 to $22.00 per hour, with opportunities for professional growth.

Qualifications

• Experience in customer service and sales roles.
• Ability to build and maintain professional relationships.
• Proficiency in handling order fulfillment and delivery.

Responsibilities

• Assist customers at the Pro Desk and manage deliveries.
• Meet monthly sales goals and maintain inventory.
• Collaborate with team members to ensure a safe environment.

Skills

Bilingual communication skills

Customer service expertise

Product knowledge

Sales drive

Job description

Job Description

The Home Depot Pro Customer Service/Sales Team is dedicated to delivering an exceptional experience for professional customers, including contractors, property owners, and commercial clients. The team supports every stage of the Pro customer journey, from efficient order fulfillment and safe loading to expert product recommendations and tailored delivery solutions. Pro Customer Service/Sales Team members build and maintain professional relationships with Pro customers, proactively drive sales by leveraging product knowledge, loyalty programs, and tailored recommendations, while providing outstanding service based on unique project needs. Pro Customer Service/Sales Team members are expected to meet monthly sales goals and other metrics to drive sales in the store. Whether assisting at the Pro Desk, loading materials, managing deliveries, or offering specialized paint and product knowledge, the team helps ensure every Pro customer’s project is a success. Collaboration is key, with team members working together to maintain a clean, organized, and safe environment, resolve delivery issues, and communicate Home Depot’s advantages over competitors. The Pro Customer Service/Sales Team supports store goals by monitoring inventory, executing sales initiatives, and upholding the highest standards of customer service and safety. Bilingual communications skills may be preferred at certain locations; specific language varies based on customer need.

Location

Tulare, CA

Job Type

Pro Customer Service/Sales

Pay Range

$20.00 - $22.00