Pro Customer Service/Sales

Home Depot; La Quinta (CA); On-site; USD 27,552 - 30,307; Full time

Job summary

A leading home improvement retailer in La Quinta, CA is seeking a Pro Customer Service/Sales team member to deliver exceptional service to professional customers. The role involves driving sales, meeting monthly goals, and assisting with various customer needs. Candidates should have strong customer service skills and the ability to maintain professional relationships. Bilingual skills may be preferred for specific locations. The position offers a competitive pay range of $20.00 to $22.00 per hour.

Qualifications

• Strong knowledge of customer service and sales.
• Ability to build and maintain professional relationships.
• Bilingual communication skills preferred.

Responsibilities

• Deliver exceptional service to Pro customers.
• Drive sales and meet monthly sales goals.
• Manage inventory and uphold safety standards.

Job description

Job Description

The Home Depot Pro Customer Service/Sales Team is dedicated to delivering an exceptional experience for professional customers, including contractors, property owners, and commercial clients. The team supports every stage of the Pro customer journey, from efficient order fulfillment and safe loading to expert product recommendations and tailored delivery solutions. Pro Customer Service/Sales Team members build and maintain professional relationships with Pro customers, proactively drive sales by leveraging product knowledge, loyalty programs, and tailored recommendations, while providing outstanding service based on unique project needs. Pro Customer Service/Sales Team members are expected to meet monthly sales goals and other metrics to drive sales in the store. Whether assisting at the Pro Desk, loading materials, managing deliveries, or offering specialized paint and product knowledge, the team helps ensure every Pro customer’s project is a success. Collaboration is key, with team members working together to maintain a clean, organized, and safe environment, resolve delivery issues, and communicate Home Depot’s advantages over competitors. The Pro Customer Service/Sales Team supports store goals by monitoring inventory, executing sales initiatives, and upholding the highest standards of customer service and safety. Bilingual communications skills may be preferred at certain locations; specific language varies based on customer need.

City

LA QUINTA

State

CA

Job Type

Pro Customer Service/Sales

Pay Range

$20.00 - $22.00